Refund Policy

Introduction

This Refund Policy outlines the terms and conditions for refunds and cancellations for GPT Image 2 services. We strive to ensure customer satisfaction while maintaining fair policies for our digital services.

Subscription Plans

Monthly Subscriptions

• You may cancel your monthly subscription at any time
• Cancellation takes effect at the end of your current billing period
• No partial refunds are provided for unused days within a billing period
• You will retain access to premium features until the end of your paid period

Annual Subscriptions

• Annual subscriptions may be cancelled at any time
• Refunds for annual subscriptions are provided on a pro-rata basis within the first 30 days
• After 30 days, no refunds are available, but you retain access until the subscription expires

Credit Packages

Purchased Credits

• Credit package purchases may be eligible for a refund within 30 days if less than 10% of the purchased credits have been used
• Non-refundable payment processing fees charged by payment providers may be deducted from the refund amount
• Refunded credit packages will be removed from your account balance
• Unused credits expire based on the package or plan (typically within 30 days)
• If you experience technical issues that prevent credit usage, please contact support

Failed Generations

• If an image generation fails due to a system error, your credits will be automatically refunded to your account
• Failed generations due to content policy violations are not eligible for refunds

Lifetime Access

• Lifetime access purchases are non-refundable after 14 days from the date of purchase
• Within the 14-day period, refunds may be requested if no credits have been used

How to Request a Refund

To request a refund:

1. Contact our support team at support@gpt-image2.art
2. Provide your account email and order details
3. Explain the reason for your refund request

We will review your request and respond within 5 business days.

Exceptions

Refunds may be denied in the following cases:

• Violation of our Terms of Service
• Fraudulent activity or abuse of our services
• Requests made outside the eligible refund period

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Refund Policy, please contact us.